Description
Location: This position is located at our Dublin, OH campus with hybrid flexibility.

Who we are

Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors .

We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

About the role

The Senior Network Enginee r is responsible for designing, implementing, and managing complex network infrastructures to ensure reliable and secure connectivity across the organization. The Senior Network Engineer will lead and mentor a team of network engineers, oversee large-scale projects, and collaborate with cross-functional departments to align network strategies with business objectives . Additionally, The Senior Network Engineer will ensure network performance and security by monitoring systems, troubleshooting issues, and staying updated with emerging technologies. Their role also involves strategic planning, vendor management, and ensuring compliance with industry standards and regulations.

What you'll do (Essential Responsibilities)

Network Design and Architecture - Develop, review, and optimize network designs and architectures. Plan for network capacity, scalability, and performance enhancements. Define and document technical specifications, system configurations, and design diagrams

Implementation and Deployment - Oversee the deployment and integration of new network solutions. Manage network configuration changes, software upgrades, and installations. Ensure that implementation plans minimize downtime and maximize system performance

Network Maintenance and Monitoring - Monitor network performance to detect potential problems early. Use network management tools to track bandwidth utilization, latency, and packet loss. Respond to alerts, troubleshoot issues, and perform root cause analysis for any disruptions.

Security and Compliance - Implement and enforce network security policies, including firewalls, VPNs, and encryption. Ensure compliance with industry standards and regulations (eg, GDPR, HIPAA). Patch Management.

Optimization and Troubleshooting - Identify areas of inefficiency and optimize network components (eg, routers, switches). - Analyze network traffic patterns to troubleshoot and resolve bottlenecks.

Project Coordination - Lead project teams in network-related initiatives (eg, upgrades, migrations). Communicate project status, risks, and updates to stakeholders

Mentoring and Training - Provide technical guidance and mentorship to junior network engineers. Organize and lead training sessions on network technologies and best practices.

Network Documentation - Create and update comprehensive network diagrams, configurations, and standard operating procedures (SOPs).

Participate in a 24x7 on-call support rotation for production issues.

All other duties as assigned.

What you'll bring (Qualifications)

Bachelor's Degree in Computer Science, Mathematics, or Information Systems preferred (or equivalent experience)

6+ years implementing and managing switching, routing, wireless and Firewall devices in a multi-site environment

4+ years installing and maintaining shared storage networks (iSCSI)

6+ years managing network monitoring and alerting

6+ years WAN implementation, configuration and administration experience

Ability to plan, design, implement and support computing and storage solutions

Ability to follow a change management process

Experience with troubleshoot difficult and complex network problems

Excellent communication and documentation skills

A thorough understanding of IP networking

A thorough understanding of WiFi, LAN and WAN protocols

A thorough understanding of networking protocols (BGP, OSPF, VXLAN.etc)

Arista spine/leaf installation, configuration and administration experience preferred

Thorough understanding of network cabling and connectors

VMware experience preferred

Ability to work effectively in a team environment while being self-motivated and independent

Exhibit a positive attitude and the ability to be a technical mentor to others

Experience working in an Agile environment preferred

Thorough understanding of Cloud Networking principles namely AWS

Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.

A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.

What's in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .