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1st Line IT Technical Support role required on the Isle Of Man. Key skills for the role:- Technical Proficiency : A solid understanding of PC hardware, software, and operating systems, particularly Windows and O365. Familiarity with troubleshooting common issues and using ticketing systems like Freshdesk are advantageous. Problem-Solving Skills : The ability to diagnose and resolve technical issues efficiently. This includes analytical thinking and a methodical approach to troubleshooting. Customer Service Skills : Excellent communication skills, both verbal and written, to effectively assist... more ->