Location: London (Hybrid 3 days)

Salary: 80k + Excellent Benefits

We are seeking an experienced Infrastructure Support Analyst to join a dynamic IT team in a leading financial services firm. In this role, you will provide 1st, 2nd, and 3rd-line support, managing both on-premises and cloud-based infrastructure across the UK and Europe. Your responsibilities will include managing IT ServiceDesk operations, troubleshooting hardware and software issues, and supporting network infrastructure, including Cisco Switches and Meraki Wi-Fi systems.

Key Requirements:

- Strong experience in infrastructure support, including user account management and device setup.

- Proficiency in Windows 10/11, Office 365, Active Directory, and Azure Cloud technologies.

- Excellent problem-solving skills and a customer-focused approach.

- Ability to work independently and as part of a global IT team.

If you're passionate about technology and looking to grow your career, please apply with an updated version of your CV.