Service Asset and Configuration Manager - Insurance - The City, London
London, UK
Permanent
Posted by
Michael James Associates
Service Asset and Configuration Manager - Insurance - The City, London
My client, an insurance organisation, based in The City of London, has a requirement for a permanent Service Asset and Configuration Manager to join their IT Service Management function.
This is an amazing opportunity to put your stamp on a new CMDB, and to set up a CMDB from scratch, to design and build it as well as configure and implement a new ITSM.
You must have experience of setting up a CMDB in a greenfield environment.
Experience required
- Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology.
- Possesses an as a minimum an ITIL Foundation certificate and clear understanding of the Service Value Chain.
- Extensive experience in IT configuration management or a related discipline.
- Solid knowledge of software development life cycle.
- Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling.
- Proficiency in CMDB tools and IT asset management software.
- Understanding of the management of risk and impact in an operational setting.
- Demonstrable experience of management of third-party suppliers.
The role is hybrid working with 1-2 days required in the office in London.
London, UK
Michael James Associates
Raxa Shah
JS/RS/528/27062024
27/06/2024 10:05:31
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