Skip to content
My Client a leading Telecoms Company are seeking an experienced Service Desk Analyst for a 6-month contract based in Sheffield. You will oversee the 24/7 network performance of Telecoms Company's Network Product. This role requires you to be onsite 3 days a week, playing a key part in maintaining service quality, resolving issues affecting KPIs, and providing high-level support to engineers, security companies, and monitoring centres. Key Responsibilities: Responding to calls from engineers, security companies, and monitoring centres. Managing incidents through email and Salesforce tickets,... more ->
Service Desk Analyst, £180-200 per day inside IR35 3-6 month initial contract, Bolton Bench IT require a number of experienced Service Desk Analysts/1st & 2nd Line Support Engineers to join a large organisation starting ASAP working onsite full time in Bolton which is mandatory..Please note that this is working full time onsite in Bolton* The successful candidate should have the skills and experience included below: Proven experience working as a Service Desk Analyst/1st & 2nd Line Support Excellent customer service skills to assist users in resolving their queries Windows 10 Office 365 suite... more ->
Can you demonstrate proven success in leading and improving operating rhythms for a busy IT service desk? As well as immediate availability to start work this assignment requires a seasoned IT professional, you will be working with a small team to improve service desk operations and ways of working to clear a backlog, build team moral, and improve perception and profile of the service desk across the business. We are looking for a proactive manager, an excellent communicator with a best practice approach and a continual improvement mindset. You will have a proven track record managing a team... more ->
Job Title: Level 1 Service Desk Support Location: Bolton, Greater Manchester, United Kingdom (Onsite 5 days a week) Day Rate: £170 (Inside IR35) Start Date: 02/12/2024 Job Type: Six Month Contract I am working with a sector leading consultancy client on a new project and I am looking for a Level 1 Service Desk Support for a six month project. In this position you will need provide first-line technical support to resolve IT-related issues and ensure the smooth operation of IT systems. Job Responsibilities/Objectives Respond to and log support requests via telephone, email, or ticketing system.... more ->