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1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they're online and mobile applications. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension, hybrid working (after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and... more ->
2nd Line Support Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 Overview: An excellent opportunity has arisen with our client, a global financial services organisation embarking on an exciting transformation journey. We are seeking an experienced 1st/2nd line Support Engineer providing support and technical project implementation. This position sits within an experienced team who are all responsible for supporting, maintaining, and implementing all aspects of the IT infrastructure. Role & Responsibilities: Provide excellent customer service and be the first point of call for IT... more ->
3rd Line Support Analyst Contract 9-10 months Glasgow Inside IR35 paying up to £430 per day A Glasgow-based Public Sector is currently looking for an experienced 3rd Line Support Analyst Contractor to join their team on an initial 9-10 month Contract. Based from their office in Central Glasgow and working as part of a larger 3rd Line Support Team, the successful candidate will be joining a team responsible for the provision of support on all aspects of the Microsoft based services and the successful candidate should have knowledge & experience in the following areas; Strong knowledge &... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the appropriate teams with the assistance of the IT... more ->
Senior Desktop Support - VIP Support onsite 5 days a week We are working with one of our bigest Financial Services clients who are based in the heart of the City. We are looking for an experienced Senior Desktop Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customer service experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active... more ->
1st Line Support Engineer London based, fully onsite £300 per day inside IR35 1 year contract with potential to extend We are working with a client in the photography industry who are looking for a 1st Line Support Engineer to join their existing team and provide support to a large internal user base for both hardware and software issues across Dell and Apple devices. Key responsibilities First point of contact for any IT issues faced by internal users Troubleshoot Dell & Windows issues as well as Apple for any hardware issues Set up new users on accounts and configure and set up hardware for... more ->
Perm - Endur Support Analyst - Energy Trading - London Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team. The role Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams Working with ION... more ->
Finance Application Support Engineer (Oracle ebs, Oracle Fusion) Bristol (flexible onsite presence required- 1 day per week) c£50,000 + c10% bonus, 11% pension, 25 days holiday. PLEASE NOTE- THIS ROLE IS OFFERED ON AN INITIAL 12 MONTH FIXED TERM CONTRACT BASIS (MATERNITY LEAVE COVER). We are searching for a Finance System Support Engineer to join a forward thinking and innovative company to provide technical guidance, and expertise in the support, development, implementation, and optimisation of their Finance platform. This role will ensure that the platform is efficient and is equipped with... more ->
IT Field Support Engineer Midlands/Southern Region Permanent to £30,000 (DOE) + Car Allowance IT Field Support Engineer needed to support 14 depot sites spread across the Midlands + Southern region including: Northampton, Coventry, Derby, Cambridge + Reading. 3 days/week travelling to various sites, 1 day working remotely (WFH) and 1 day working from the HQ based near Derby. A chance to join an established and expanding business with a proven track record in their industry. Start ideally by June/July 2024. Key skills, experience + duties include: Must have proven IT field service experience +... more ->
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response... more ->
Lead Desktop Support Engineer, Trading Company - Financial Organisation. Experience: Hardware and software support Experience of VMware required Active Directory Experience of Citrix desirable Experience of SCCM or similar for endpoint Client Management desirable Experience of Lotus Domino basic administration Experience of current MS Office products including Outlook Knowledge of Bloomberg Professional Please reply ASAP with CV if interested. 2 days a week in office, hybrid setup. Scope AT acts as an employment agency for permanent recruitment and employment business for the supply of... more ->
We have an excellent job opportunity for a Deskside Support Engineer to support our client's existing team on site in Dumbarton. The role is an initial/rolling 12 month FTC which is 5 days per week on site, with half days on Fridays. For this role you would require the following skills and experience:- 3+ years user support experience. Working in the front line, helping users to resolve complex technical IT issues. Possessing excellent client facing skills, natural problem-solving and analytical skills and contributing to the development of best practice, procedures and policies. Supporting... more ->
I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up to £30k and a host of fantastic benefits including: Private Health Care, Pension, Retail Discounts and much more! Client Details A Leading Financial Services Business. Description You'll be joining a leading financial services company and will work with a fantastic team of individuals in order to deliver top notch service to all end users. To be... more ->
Infrastructure Engineer | AWS/Windows Server/T-SQL/SQL KEY SKILLS: Strong background in Infrastructure technology support within insurance/financial services Experience of AWS or similar hosting platforms Excellent T-SQL, Windows Server expertise THE ROLE: My client is looking for an experienced Infrastructure Support Engineer to join their growing team. The role will act as an escalation point from the 1st & 2nd line support desk covering various technologies. You will work closely with the clients MSA vendor for cloud-hosted environments, be involved in system maintenance and security... more ->
Robert Half are assisting a global market leading marketing organisation to recruit a Mac Support Engineer on a 6 month contract - £170-£270 per day - London based Role The Mac Support Engineer will provide support for Mac systems and applications Great customer service skills Troubleshoot and diagnose technical issues Monitor and maintain system performance Provide guidance and advice on system optimisation Profile The Mac Support Engineer will have 1-3 years' experience supporting Mac environments The Mac Support Engineer will have experience with support ticket management and tracking... more ->
Primary Skill: Python Application Programming Secondary Skill: Windows Server, Linux, Scripting We're looking for a tech support analyst to: provide technical support for business users on a variety of technology issues. support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions. continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics. coordinate with multiple and varied teams to participate in... more ->
Robert Half is currently engaging with a creative agency that is looking to recruit a contract Mac Support Engineer for an initial 3-6 month period with a view to going permanent. Role: Provide technical support and troubleshooting assistance to clients using Mac devices. Install, configure, and maintain Mac operating systems and software applications. Diagnose and resolve hardware and software issues on Mac devices. Set up, configure and deploy Mac devices, including peripherals and network connections. Collaborate with clients to understand their IT requirements and provide tailored... more ->
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across... more ->
This position will require candidates to hold full DV clearance prior to application. You will join a fast-paced support team based in central London. Working in a MS Windows/Mac environment at 2nd/3rd line level providing support deskside and over the phone. This will require the ability to undertake basic bug fixes and occasional network/server patching. Strong understanding of video conferencing. Additionally, knowledge of secure comms systems would be advantageous. DV Cleared IT Support Engineer more ->
Akkodis are partnering with a highly reputable client within the Financial Services sector on the continued expansion of their IT Support team. The team of 16 supports users across the EMEA region on a wide range of issues. Responsibilities are shared across Service Desk support, Hardware and Floorwalking. You will be supporting users across the whole business and at all levels including the trading team that need to minimise downtime at every opportunity. We are looking for a positive, solution-focused IT Support professional with excellent customer service skills. You will be involved in... more ->