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Sherman Oaks, California - USD Full Time Posted: Thursday, 6 December 2018
Job Description

LA Networks is a Southern California based Cisco Gold partner seeking additional Network Operations Center engineers. We enjoy an unparalleled reputation with Cisco as a "go to" partner that has landed us on some of their biggest and best accounts. You will be challenged daily with the latest technologies in a number of diverse environments from Fortune 100 to small startups. Numerous training opportunities exist with hands-on work in our lab, online and classroom resources, even with Cisco engineers themselves.

What's in it for you?

  • Work with the latest technologies and prominent brand-name companies
  • Competitive compensation, vacation, and benefits
  • Excellent corporate culture that is built around employee growth and skill development
  • Opportunity to grow in different directions within the company while obtaining additional industry certifications

Essential Functions:

The position of Cisco Unified Communication & Collaboration Engineer requires an engineering-focused technical professional who will provide high level technical support and guidance to customers. This position requires someone who can collaborate with the account team to recommend, architect, and implement appropriate customer solution offerings. The ideal candidate is an experienced Collaboration Engineer looking to build out their career to the next level, and share their expertise with their co-workers and our customers!


  • Provides technical review and approval for services estimates, proposals, and statement of works

  • Provides oversight and implementation for various projects within the practice

  • Supports the team in business development and sales engineering; acts as a subject matter expert (SME) for the practice

  • Coordinates with Architects from other practices to continually improve our delivery methodology and share best practices and lessons learned

  • Presents Cisco Collaboration topics and solutions to clients, partners and LA Networks teammates as an ongoing steward of the UC&C business.

  • Define customer business problems in a technical context

  • Define solution options and articulate the benefits of a given solution
  • Understand competitor offerings and provide input to the sales team on product positioning and differentiation
  • Handle post-sales escalation and resolve issues, by coordinating and working with stakeholders.

Skills and Qualifications:

  • A bachelor's degree in a technical discipline or demonstrated performance in a technical work environment is required

  • CCNP certification level is required, CCIE Collaboration strongly preferred

  • Previous consulting/professional services experience a strong desire

  • Experience with large-scale Cisco Unified Communications and Collaboration solutions including design, implementation and support

  • Specific knowledge of Cisco UCX, Cisco Communication Manager (CUCM), Unity Connection, IM & Presence, UCCX, Cisco Jabber, and Expressway products

  • Knowledge of Video Conferencing, TelePresence, and WebEx/Spark solutions

  • Understand industry trends, including new products and solutions

  • Understand competitive product and solutions landscape

  • Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate technology solutions into a broader enterprise environment

  • Must be effective in working both independently and in a team setting.

  • Attention to detail

  • Passion for technology

  • Problem solving skills

  • Strong oral and written communication skills.

  • Excellent interpersonal and customer relationship skills

Preferred Experience:

6+ of hands-on experience architecting, designing and implementing advanced Cisco Unified Communication and Collaboration solutions.


This is a Full time position located in Sherman Oaks, CA. Travel may be required for training or other work-related duties (25% or less)

Physical Demands:

  • Light physical effort (lift/carry up to 20 lbs.)

  • Mostly sedentary work
  • Occasional standing/walking
  • Occasional reaching, stooping, bending, kneeling, and crouching.

No relocation assistance will be provided

We will not sponsor H1B applicants.

No recruiters, please.

Sherman Oaks, California, United States of America
LA Networks
LA Networks
12/6/2018 11:58:36 AM

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