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Miami, Florida - USD Full Time Posted: Thursday, 6 December 2018
Job Description

TRAX USA CORP., a Maintenance and Engineering software solution for the airlines, is seeking experienced aviation professionals

(Technical Records, Engineering, Maintenance, Software implementation, etc)., as well as computer skills for customer support and training for our

Aircraft maintenance product.

This is an entry level position with excellent advancement opportunities.

  • Up to 50% Travel (Domestically & Internationally) and a valid Passport are required.
  • Must be able to work shifts for our 24 hours/7 days schedule to support our customers.

Located in South Florida (sorry, no relocation assistance provided)

Product Specialists act as a liaison between the Programming Department and the Airline customer.

Responsibilities include:

Identify, research, and resolve technical problems.

Respond to telephone calls, email and personnel requests for technical support.

Track and monitor the problem to ensure a timely resolution.

Our company offers a full benefits package which includes the following:

  • Travel bonuses
  • 2 weeks of annual vacation
  • Health, Dental, Vision
  • 401k Retirement plan
  • Optional insurance plans; etc
  • 50% contribution towards Medical, Dental, & Vision coverage
  • After 3 years of employment, 100% contribution towards the lowest "individual" coverage plan, effective on July 1st of the year following your anniversary date.
  • Parking Fees are paid by the company
  • Wellness Program

Job Requirements are as follows:

  • Aviation background required
  • Must be tech savvy (posses computer skills)
  • Must have flexibility in scheduling (working rotating overnight and weekend shifts when required)
  • Must be able to travel domestically and internationally; short term/long term
  • Adapt a friendly and helpful attitude when assisting our airline customers

Our company offers a full benefits package which includes the following: Travel bonuses; 2 weeks of annual vacation; Health, Dental, Vision; 401k Retirement plan; Optional insurance plans; etc

The ideal candidate will learn our products, assist in the development of documentation, conduct training, and deliver customer service.

The superior candidate when ready will be eligible for Project Management and Implementation Projects and additional bonuses.

Join our organization, a growing company with opportunity to advance!

Company Description Trax is committed to providing the best possible software solutions and service to their customers around the world. The Trax Maintenance and Engineering solution has been developed with our users to provide what is the most comprehensive and advanced maintenance software solution available today, with the best sales and implementation record of any M&E solution provider ever.

The Trax Maintenance system is a fully integrated product, which allows complete information flow between the modules in the system. Individual modules can be implemented separately, although implementing all modules will attain maximum benefit. Multi-company capability is available on Trax Enterprise Licenses. TRAX will continue to concentrate its efforts in the airline software market, with a focus on meeting customer requirements, as well as furthering technological features. TRAX will maintain its advantage over the competition by continuing to develop software that truly works for the customer through cutting-edge modern technology, world-class support, and by listening to its customers.

TRAX will lead the industry through fruitful and long-lasting relationships with its customers and employees.

Miami, Florida, United States of America
12/6/2018 11:59:07 AM

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