Requires 3+ years of PC Support/Desktop Support experience.
MUST HAVE ITEMS
COMPTIA A+ CERTIFICATION
Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
Installs and optimizes Hardware/Software/Networking product and configurations.
Perform diagnostics and resolves product performance problems.
Ensures customer satisfaction by preventative maintenance and configurations which may impact product performance.
Needs a understanding of Windows 7 and PC hardware.
Responsibilities include imaging and configuring PCs that are required to fulfil incidents, IMAC, and Refresh projects.
Should be well organized and have good communication skills as he/she will be interfacing directly with the customer in certain cases
Installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
Installs and optimizes Hardware/Software/Networking product and configurations at customer sites.
Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
Proficient in troubleshooting Windows XP, standard MS Applications, and Client hardware.
Strong hardware and software installation and support experience.
Ability to install, test and troubleshoot computers and peripherals.
Perform configurations and Break/Fix in a PC configuration and setup environment.
Process daily tickets to meet or exceed SLA's.
Work will include troubleshooting, hot swaps and asset tracking tasks.
Perform the necessary tasks needed in shipping devices after they have been processed to tickets and work orders.
Apple Macintosh experience is a plus
PC/laptop Hardware and software, Advanced
Hardware installation, diagnostics and support, Experienced
Windows 7, Advanced
Provide upgrade and support operations for branch and corporate applications.
Anticipates the needs of clients and acts accordingly.
Ray Santos I (see below) I Sunrise Systems Inc
McLean, VA, United States of America
4/21/2017 7:03:31 AM
We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support
giving the advertiser's name and job reference.