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Austin, Texas - USD Full Time Posted: Wednesday, 11 July 2018
Job Description

Citizens, Inc. is seeking an IT Business Analyst to join our growing team. We are looking for a professional with experience in both information technology and business administration. The successful applicant will serve as the liaison between the business units and IT departments of our company. This role will also be responsible for translating business needs to IT solutions, and vice versa, with current programs, projects and initiatives in mind. Work is performed at the corporate headquarters in Austin, TX located in the Domain. The IT Business Analyst reports directly to the Chief Information Officer.

Essential Job Duties:

  1. Collaborates with business groups to identify, document and communicate business needs and provide IT solutions.

  2. Performs current state analysis of existing business systems, applications and functions. Documents, analyzes and assesses current business processes and underlying systems/applications. Plans, elicits, captures, analyzes and validates business, functional and technical requirements.

  3. Facilitates requirements elicitation sessions and walkthroughs with business and IT resources. Answers questions and clarifies requirements for projects and enhancements during the estimation process.

  4. Produces timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and qualifications.

  5. Collaborates with other departments and IT to develop business cases associated with new project requests.

  6. Plans, facilitates and executes system/functional testing and UAT for projects and enhancements. Understands the relationships, dependencies and impact of neighboring business functions. Understands core systems, applications and technical platforms. Coordinates tactical-related business requests for IT development enhancements.

  7. Performs other related duties as assigned.

Minimum Qualifications:

  1. Bachelor's degree in a related field or an equivalent combination of education and 4 years of Business Analyst experience.

  2. 3 years of overall IT experience including software development processes, experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements.

  3. Proficient in modeling/mapping as-is and to-be business processes, test planning, test case development and execution.

  4. Proficient in Microsoft Project, Office and Visio.

Preferred Qualifications:

  1. Working knowledge of software development lifecycle.

  2. Proficiency in both traditional Waterfall SDLC and Agile/Lean methodologies.

  3. Prior insurance industry experience.

Tools & Technology:

  • Productivity Tools: Word, Excel, PowerPoint, Outlook, Visio, Project, FTP, VPN, Screenshot tools.
  • Analytical Tools & Processes: JAD/RAD, Use Cases, Workflows, Data Modeling, Domain Models, User Stories, UML, Test Matrices, Requirements Documentation/Management, GAP Analyses.
  • Familiarity with Development Tools & Languages: OOP Concepts, SQL, SQL Developer or TOAD, MySQL, Access, Business Objects, Crystal Reports, QlikView.

Miscellaneous Requirements:

Requires work on evenings and weekends on occasion. May require out of town travel.

Company Description Citizens, Inc. (NYSE: CIA) is a insurance holding company serving the life insurance needs of individuals in the United States since 1969 and internationally since 1975. Citizens operates through its insurance subsidiaries: CICA Life Insurance Company of America ("CICA LIFE"), Citizens National Life Insurance Company ("CNLIC"), Security Plan Life Insurance Company ("SPLIC") and Security Plan Fire Insurance Company ("SPFIC").

Austin, Texas, United States of America
Citizens Inc
Citizens Inc
7/11/2018 5:58:23 PM

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