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Service desk engineer (1st/2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of the business. Experience Using a ticketing system and following ITIL to manage and close tickets in a timely manner. Windows environment experience such as Windows 10 and Mac OSX (JAMF) experience is also preferred Office 365 Administration (Active... more ->
Technical Architect - Cloud/Infrastructure/Network Stevenage in Hertfordshire minimum twice a week - home based rest (MUST BE A UK RESIDENT) Who you are? The purpose of the IT Technical Architect is to define and deliver innovative, cost-effective, and efficient technical solutions. Reporting into the Enterprise Architect this role will consult on and contribute on the design, delivery, and deployment of technical solutions. Taking ownership for the evolution of the technical architecture. The role will analyse technical issues and business problems, develop tailored designs, and help govern... more ->