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Description: 1st/2nd Line Support Engineer required by my MSP client to work onsite at their end customer. The engineer will be working in a school so will go through Enhanced DBS check and be required to provide 1st/2nd line support for the school. Main technologies are Microsoft Office 365, Active Directory, and Microsoft Servers. Any SIMS or 3CX experience is a nice to have. Skills: Technical support Support Troubleshooting 1st line 2nd line desktop Active Directory Microsoft office 365 Application support Customer service Employee Value Proposition: Working for a MSP - can move onto other... more ->
As a Website Support Developer, your role will be focused on building client relationships, resolving their important website issues and implementing fixes to keep busy client sites active and running. As an agency, we primarily focus on custom WordPress builds so, this is an essential CMS to be familiar with for this role. Your role will involve working closely with other members of the web team, such as Designers, Developers, Account Managers, Project Managers and more. You will need to have an excellent understanding of the relevant best practices and techniques, coupled with a love for... more ->
Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rd Line Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc - the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for... more ->
Job Title: IT Support Engineer (Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00 End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names in delivering complex power systems to find an IT Support Engineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of Printers and Peripherals. Perform incident investigation and... more ->
I'm recruiting for an IT Support Analyst contractor to provide IT Support for users at a client based in Sheffield. This is an initial 6 month initial contract with scope to extend on a regular and ongoing 6 month basis and will involve a mixture of project work and BAU support. The role will require 5 days a week on-site in Sheffield and I will only be able to consider contractors within a commutable distance of Sheffield and with a valid driving license for this role, this will require travel to different sites in the Sheffield area and a company vehicle will be provided. In order to be... more ->
There's a great opportunity to join the support team at an established company working on helping their clients in installing their product software and working through faults, collaborating with the development team. You will be working in a team of 6, gaining knowledge of the software product. Clients are pharmaceutical companies based in the United States and Europe. The role offers flexible working hours with core hours between 9am and 4pm, hybrid arrangement with 2 days in the Bristol office and 3 days working from home, additional on call pay and great opportunity for travel. Essential... more ->
Business Applications Support Lead - £35-40k - Hybrid Overview: I'm currently working with a market leading Automotive company, operating on a global scale, who are looking for a Business Applications Support Lead to join the growing team. This newly created role will lead the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk and also participate in ISO audits and maintain ISO standards when required. The ideal candidate will... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries... more ->
Functional Application Support (FAS) Engineer Contract Hampshire.A national security clearance is required for this role but candidates not holding this level of clearance will be considered* Leading Managed Services Provider in the Defence Sector require a skilled Functional Application Support (FAS) Engineer on an ongoing contract basis. Your experience Experience of FAS Applications support: - NIRIS - ICC - JChat - LOGFAS - JOCWatch - TOPFAS Reviewing documentation for Installation and integration of software packages. Operating Systems: Windows Server 2012/16, Windows 10, VMWare Hosts,... more ->
We are searching for an Application Support Analyst (SAP)/SCM. Providing Application support, taking complex systems and explain to colleagues on how to use. This role has a heavy focus on user support across Applications. This post is 5 days a week on site based in Cardiff. Client Details Our client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products. Description The Application Support Analyst (SAP): Supporting SAP across... more ->
Guidewire Application Support Analyst: Guidewire, Application, Cloud, Integration An SME in Guidewire Application Support is required to join a leading London Market Insurance organisation. As the dedicated Guidewire Applications Support Analyst, you will join a specialised team focused in supporting the integration of Guidewire to the wider estate of applications. Coming from a London Markets background, you will have hands on experience supporting Guidewire application - both from a Digital & Cloud perspective. As well as this you will have a full understanding of SDLC life cycle, with... more ->
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance... more ->
WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA... more ->
IT Helpdesk Support - Active Directory - M365 - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to... more ->
2nd Line Support Engineer - Azure Our client is urgently looking for an experienced 2nd Line Support Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme,... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. Market rate salary. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries (creating... more ->
2nd Line Support - Security - Hybrid We have an exciting opportunity for multiple 2nd Line Support Analysts who have experience with security tools and have a desire to progress their career in this area. With a strong background in workstations or Servers, you will join our global client to help support their EMEA operations. As part of their plan to bolster their security operations, new headcount has been approved in a few areas. The 2nd Line Support Analyst will take responsibility for all elements maintaining minimum security application and patch levels on 5000+ workstations or their... more ->
Data Centre Technician - 6 months - Essex My client is a leading provider of data centre solutions with a large presence in the UK. They are currently on the hunt to hire an experienced Data Centre Technician for an initial 6 month contract. Title: Data Centre Technician Duration: 6 months (Scope for extension) Location: Essex (Onsite) Commencement Date - ASAP Daily Rate: £250 - £300 Determination: Outside IR35 Job Overview: The Data Centre Technician will play a critical role in ensuring all activities within the Data Centre and Access Centres adhere to their stringent procedures and... more ->
Second Line Support Engineer/2nd line Support Engineer York/Hybrid Inside IR35 Immediate Start KNOWLEDGE AND EXPERIENCE 2nd line support experience on a busy IT Service Desk (minimum 2 years). Experience working to and reporting against SLAs. Working in large scale, multi-site environments. Windows 10 support in a domain environment. Hardware, software and peripheral troubleshooting and support. Active Directory/Azure Active Directory administration. Working knowledge of TCP/IP Networks. Office 365 administration, troubleshooting and support. Azure Intune troubleshooting and support. VPN... more ->