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3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties:. Provide end-user IT assistance on all core desktop applications and technologies.. Assist the Service Desk Delivery Manager in the triage of tickets, including:. Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about incident progress and... more ->
IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing... more ->
Wanted! A dynamic hands on-site Infra Engineer to join a small growing FinTech business located in the heart of the City of London. This is not your normal corporate role fighting bureaucracy with pointless processes. Our company is fast paced and streamlined for delivery, so we are looking for someone who has the skills to both keep the show on the road, but design and deliver our infrastructure as we grow; we have startup mentality but without the risks as we have a large growing customer base of over 15,000+. Reporting to one of the founders, the role is the goto Infra Person for the org.... more ->
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance... more ->
Telefonica Tech UK is an IT Solutions firm with a number of offices and Data Centres across England and we are currently looking for an SC Cleared IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients based in London, SW1A. Active SC Clearance is a must. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Satellite Equipment Room patching of access switches; Shared Printers (GovPrint); Audio Visual Equipment; Room Booking Tablets; Digital Signs. (The ITSM... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries... more ->
Senior Trade Floor Support Analyst 6-month contract (Inside IR35) £350/Day (Umbrella) Liverpool Street 5 days on site A London-based IT Services company is looking to hire an experienced Senior Trade Floor Support Analyst on an initial 6-month contract. Responsibilities: Supporting the Front Office Trading Desks - ensuring rapid response and end-to-end support and ownership of user technical and functional issues across Desktop and Trading applications and covering multiple business lines. Provide 2nd and 3rd Line IT support Supporting the Front Office Trade Floor/Treasury desktop environment... more ->
2nd Line Support Technician - IT Support Analyst Our client, a global organisation, is looking to recruit the services of an experienced IT Support Technician for an initial 6 month fixed-term contract, based in Knightsbridge, west central London. While the initial contract is 6 months, there is a possibility the role will then become permanent. The post holder will be responsible for day to day oversight and administration of our client's mulit-site IT infrastructure and the third party providers that deliver support for the physical and virtualised infrastructure. Responsibilities will... more ->
Are you a well-rounded IT Support Analyst with exposure to Linux with the ability to work well within a close knit team? If so please read on Client Details A fantastic business with a real family feel to it. Description You will be working with a fantastic team of people within a company that really invests in their people in terms of training and development. In this role you will be rewarded with a competitive salary of up to £26,000 per annum depending on experience with a host of further benefits including guaranteed salary increments and 28 days annual leave inclusive of Bank Holidays.... more ->
Are you an experienced Helpdesk Analyst or IT Support Analyst looking to step into a role that you can shape, develop, and make your own? If so please read on. Client Details A rapidly growing business. Description You will be working with a growing business supporting on some really fantastic projects as well as day to day support. You will be working within a company that really invests in their people in terms of training and development long term. In this role you will be rewarded with a competitive salary of up to £28,000 per annum depending on experience with a host of further benefits... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once 'bedded in'. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week and the contract length is initially 3 weeks. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related... more ->
1st/2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise... more ->
Service Desk Team Lead - Application Support Manager - Service Desk Manager - Application Manager - 3rd Line Support We are looking for an enthusiastic Service Desk Lead/App Support Desk Lead t/Application Support Manager/3rd Line support analyst to join our client as their first Service Desk Team Lead, to establish the function and grow the team As a leader in their field, our client prioritises excellence, creativity, and efficiency in all aspects of our work. They are seeking like minded individuals to drive success through various channels, Service/Support desk being their main priority.... more ->
2nd Line Support - Security - Hybrid We have an exciting opportunity for multiple 2nd Line Support Analysts who have experience with security tools and have a desire to progress their career in this area. With a strong background in workstations or Servers, you will join our global client to help support their EMEA operations. As part of their plan to bolster their security operations, new headcount has been approved in a few areas. The 2nd Line Support Analyst will take responsibility for all elements maintaining minimum security application and patch levels on 5000+ workstations or their... more ->
IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security with EDR - Endpoint, Detection Response. SOFTWARE DEVELOPMENT : Software and Web Development experience using PHP, HTML, Database query and management using MySQL and MSSQL Renowned, privately owned UK specialist... more ->
1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical support; answering support queries either onsite/phone/email and support users by providing necessary tr click apply for full job details more ->
My client is a global leader in the veterinary industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and internationally, offering technology, training, financial services, marketing, a click apply for full job details more ->