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Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Application Support Analyst - ThinkFolio - MEDM - CADIS - London. Senior Application Support analyst required for my Asset management client to provide support to applications, such as thinkFolio, and ensure that all failing jobs on the operational scheduler are investigated and resolved. Provide day-to-day application support (including thinkFolio and MarkitEDM) to users, ensuring that issues are logged on JIRA. Help ensure that business users understand the functionality of Front Office applications, particularly enhancements following upgrades. Help train business users as required in... more ->
IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more... more ->
Application Support Analyst - Java, .NET, SQL, Control-M, Excel VBA, Unix, Windows I am seeking an Application Support Analyst to join my client, a leading capital management firm based in London. You will be responsible for supporting applications/systems across all areas across the business front-to-back which are used across multiple asset classes. You must have experience dealing with traders across these asset classes and have an understanding with the trade, static, and market data required in the trade flow. Key Responsibilities: Act as the main point of contact for addressing user... more ->
IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting the user base over the phone, on email and face to face. A strong Microsoft technologies background is required and experience with mobile devices and telephony systems would be advantageous. You must be prepared to trabel to the client site 5 days per week, having a Full UK license access to your own vehicle at all times is... more ->
IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication skills, supporting the user base over the phone, on email and face to face. A strong Microsoft technologies background is required and experience with mobile devices and telephony systems would be advantageous. You must be prepared to trabel to the client site 5 days per week, having a Full UK license access to your own vehicle at all times... more ->
IT Support Analyst Currently recruiting for an IT Support Analyst to provide 1st and 2nd line support for a range of IT systems and applications used by the organisation. You will play a key part in projects to improve systems/procedures and will have the opportunity to assist upgrading the IT infrastructure. Key responsibilities: Record, respond and resolve any IT issues raised by staff Support and maintain bespoke business software including customising reports and uploading data Undertake project work to improve IT systems Perform user and mailbox administration Manage distribution of... more ->
IT Support Analyst Guildford - 100% Onsite Our client is looking for an experienced IT support analyst with a background in working in professional services to provide support for their Guildford office. You will also be responsible for providing support to their regional offices. Key Skills Manage all UK/Regional/Global starter and leaver accounts Good knowledge of Microsoft applications, particularly Outlook and Teams Sound troubleshooting skills Good knowledge of Windows 10 Experience of supporting Multi-Functional Devices and printers Experience of supporting mobile devices including... more ->
Sevenoaks School is currently seeking to appoint a Support and Server Analyst (full-time, all year round). We are looking for someone who can communicate appropriately with technical and non-technical colleagues. This includes demonstrating the ability to explain technical matters to non-technologists, at all levels. Takes a logical, consistent approach to solving problems, including diagnosis and testing and enjoys helping people, problem solving and working as part of a team. Please see Job Description for full details about the role. Please Note For applicants applying from other job... more ->
Are you an experience IT Support Analyst? Do you have at least 1 years' experience working in a law firm or professional services environment? If so, I have a great opportunity for you. I am working with a top London law firm to find the right IT Support candidate for a 6-month FTC contract based in their London office, the salary available is up to £34,000 annually for the right candidate. This position will be fully onsite in the London office. The role will mainly be looking at 1st/2nd line support, the below experience is required: Microsoft Office & M365 experience (Absolutely essential)... more ->
Senior Application Support Analyst Perm - Excellent salary plus great benefits - London - 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through... more ->
Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skill set and career by working alongside a talented IT Manager, supporting the wider business needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk from Bank station with the ability to work... more ->
1st Line Support Analyst - Reading. Our client, a leading blue chip company based in Reading, require a 1st Line Support Analyst to join their busy Service Desk. As 1st Line Support Analyst you will be responsible for 1st line triage via Jira, phone, Teams etc, and helping with set up and shipping of new devices, and managing returns of old equipment. This is a hybrid role, with 3-4 days a week in the office. ESSENTIAL SKILLS & EXPERIENCE; Excellent verbal and written communication skills; Good understanding of Microsoft O/S, Office 365, Teams and OneDrive; Knowlege of Dell and Lenovo PC... more ->
IT Technical Support Analyst - Leamington Spa, Warwickshire £30,000pa to £35,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response etc. Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, are seeking a committed and motivated IT Technical Support Analyst. Additionally, any... more ->
Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for... more ->
Joining the London office of this full service law firm on a 6 month fixed term contract as an IT Support Analyst. This is a fully on-site position, providing resolution of 1st and 2nd line IT support calls and assistance with resolving higher level calls. The successful candidate will have at least one year's experience in a similar role within a professional environment. You will interact with end users over the phone and at the deskside so excellent communication and customer service skills are essential. You will need good experience supporting Microsoft Office 365, Windows 10 and 11,... more ->
Finance Systems Analyst (3E) - £70k - London/Hybrid A fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis. Provide high quality and expert financial systems support to our global user community Manage 3E support calls in a timely manner using the agreed incident management processes and systems Recording, monitoring and escalation of software bugs and issues Manage user expectations in a professional and customer orientated manner to provide a high quality customer service Continuously strive to improve service,... more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->
1st/2nd Line IT Support Analyst. Based in London my client is recruiting for an 1st/2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice). Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will also be the onsite presence for desk side support... more ->