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Montreal QC Permanent Posted: Friday, 11 January 2019
 
 
Applicants must be eligible to work in the specified location

Req ID: 30311

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Senior Network Operations Specialist (Mobile Products) to join our team in Montreal, Quebec (CA-QC), Canada (CA) .

The Mobile Computing team operates within Enterprise Infrastructure under the End User Technology product umbrella. Our primary purpose is to drive business enablement via the mobile platform. Our customers encompass all of the global, Firmwide users. Our technology stack includes but is not limited to Linux and Windows systems, DBs, web technologies, VPN, Perl, Java, iOS, and Android. You will partner with our Mobile Engineering team and external vendors to implement and support mobile infrastructure and applications (iOS, Android) in order to take us to the next generation of Enterprise Mobility Management. We are willing to train you on the Mobile Device Management platform, but we require you to be a dynamic, seasoned IT professional, with experience in a large-scale enterprise with demanding users. You will have the opportunity to gain extensive mobile computing technologies along with the chance to engage and support the business users.

Primary Responsibilities:

- Serving as final support layer for all Mobile products

- Incident diagnosis, troubleshooting, escalation and communication

- Testing and deployment of Mobile services, tools, and applications

- Optimization and handoff of work to Level 2 offshore team- Infrastructure capacity management

- Partner and liaise with the Engineering team and external vendors

- Ownership of the problem management process

- Ownership of the change management process

- Operational support documentation

- Identify and implement operational efficiency initiatives

Skills Required:

- Unix/Linux systems and/or Windows administration experience

- Strong grasp of IT infrastructure fundamentals (networks, databases, load balancers, IT security)

- Automation and integration using PowerShell, Perl, Python, or Shell

- Strong analytical and troubleshooting skills in a highly visible fast paced enterprise environment

- Excellent verbal and written communication skills

- Application Support experience

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

NTT DATA, Inc. (the Company ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.


Montreal QC, Canada
IT
NTT DATA, Inc.
NTT DATA, Inc.
JS30311-EN_US
2019-01-11 9:38:16 PM


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